> For the complete documentation index, see [llms.txt](https://gsfcorp.gitbook.io/eca/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gsfcorp.gitbook.io/eca/operation-guides-ecaos-6/soft-reset.md).

# Soft Reset

## Applicability

* ecaOS 6

## Requirement

* USB Security Key or ECA Access Code

***

## Method 1: Soft Reset from ecaOS Dashboard

{% hint style="info" %}
Method 1 is applicable if the ECA is still bootable into OS environment and accessible to Dashboard. Otherwise, use [Method 2](#method-2-soft-reset-using-usb-security-key).
{% endhint %}

1. Ensure you have the **USB Security Key** or ECA Access Code ready. Every ECA has its dedicated unique key and cannot be shared with other ECA. Refer to [Enrol Virtual Security Key for ECA Access Code](/eca/operation-guides-ecaos-6/enrol-virtual-security-key-for-eca-access-code.md)
2. Launch **ecaOS Dashboard** from Taskbar and login. Refer to [Access ecaOS DashBoard](/eca/operation-guides-ecaos-6/access-ecaos-dashboard.md)

<figure><img src="/files/49z2RclMbLBiPnqS29Rs" alt="" width="187"><figcaption></figcaption></figure>

3. In Dashboard, go to **Management** ▶ **General**. &#x20;
4. Click **Soft Reset** button.

<figure><img src="/files/Nlupe3tZzhCRbz7CLRNl" alt=""><figcaption></figcaption></figure>

5. Type '**Soft Reset**' to confirm proceed. Then, press the '**Soft Reset**' button once again. If you are using the USB Security Key to access the Dashboard, please unplug it now.&#x20;

<figure><img src="/files/ZlEbGb7YruOFheY4LN4Q" alt="" width="375"><figcaption></figcaption></figure>

6. ECA will reboot and boots into Layer Manager.

<figure><img src="/files/tAOLFZ23VLVBfhnGEdDi" alt="" width="345"><figcaption></figcaption></figure>

7. **Restore Deployment Layer** will begin after 10 seconds countdown.&#x20;

<figure><img src="/files/BmbkmZmT0U4Xlyc3ltsX" alt="" width="375"><figcaption></figcaption></figure>

{% hint style="info" %}
If you want to cancel the operation, you may click '**Cancel**' within this 10 seconds. Then, the system will reboot into ecaOS.
{% endhint %}

8. Restore Deployment Layer progress is shown in percentage. The process will take about 30 to 40 minutes.

<figure><img src="/files/KY9zRqHtJF4mnkJHXMQU" alt="" width="375"><figcaption></figcaption></figure>

9. ECA will automatically reboot into ecaOS after completion.

<figure><img src="/files/I8713sm8DVYAb453Vttn" alt="" width="316"><figcaption></figcaption></figure>

## Method 2: Soft Reset using USB Security Key

1. Irregardless whether ECA is OS environment or not, insert the USB Security Key to USB port (labelled 'SECURITY KEY') on the front of ECA.&#x20;

<figure><img src="/files/eRD2WJ0LO0lRt5bKvoTz" alt=""><figcaption></figcaption></figure>

2. Reboot the ECA from the Windows Start Menu. If the ECA is in Power Off state, please power up now.&#x20;
3. The ECA shall boot into **Layer Manager**.&#x20;

<figure><img src="/files/tAOLFZ23VLVBfhnGEdDi" alt="" width="345"><figcaption></figcaption></figure>

4. Press **Soft Reset** button.
