Soft Reset

Applicability

  • ecaOS 6

Requirement

  • USB Security Key or ECA Access Code

Method 1: Soft Reset from ecaOS Dashboard

Method 1 is applicable if the ECA is still bootable into OS environment and accessible to Dashboard. Otherwise, use Method 2.

  1. Ensure you have the USB Security Key or ECA Access Code ready. Every ECA has its dedicated unique key and cannot be shared with other ECA. Refer to Enrol Virtual Security Key for ECA Access Code

  2. Launch ecaOS Dashboard from Taskbar and login. Refer to Access ecaOS DashBoard

  1. In Dashboard, go to Management â–¶ General.

  2. Click Soft Reset button.

  1. Type 'Soft Reset' to confirm proceed. Then, press the 'Soft Reset' button once again. If you are using the USB Security Key to access the Dashboard, please unplug it now.

  1. ECA will reboot and boots into Layer Manager.

  1. Restore Deployment Layer will begin after 10 seconds countdown.

If you want to cancel the operation, you may click 'Cancel' within this 10 seconds. Then, the system will reboot into ecaOS.

  1. Restore Deployment Layer progress is shown in percentage. The process will take about 30 to 40 minutes.

  1. ECA will automatically reboot into ecaOS after completion.

Method 2: Soft Reset using USB Security Key

  1. Irregardless whether ECA is OS environment or not, insert the USB Security Key to USB port (labelled 'SECURITY KEY') on the front of ECA.

  1. Reboot the ECA from the Windows Start Menu. If the ECA is in Power Off state, please power up now.

  2. The ECA shall boot into Layer Manager.

  1. Press Soft Reset button.

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